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Quality, Changing the Culture in Construction

Quality, Changing the Culture in Construction
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The construction industry has struggled to fully embrace the philosophy of defect prevention rather than detection as a quality objective. Quality is more often discussed in sales presentations and marketing literature than in strategic plans or board meetings. This paper explores quality principles and methodologies employed in the manufacturing industry over the past twenty years that have resulted in measurable performance improvements yet are not adopted by the construction industry. 

Product Number: 41205-171-SG
Author: C. William Hames, Jr., Ron Rabine
Publication Date: 2005
Industry: Coatings
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$20.00
$20.00

The construction industry has struggled to fully embrace the philosophy of defect prevention rather than detection as a quality objective. Quality is more often discussed in sales presentations and marketing literature than in strategic plans or board meetings. This paper explores quality principles and methodologies employed in the manufacturing industry over the past twenty years that have resulted in measurable performance improvements yet are not adopted by the construction industry. The focus of the paper is why the construction industry struggles to use integrated process control systems to comply with established standards and the effect of our culture on quality improvement deployment and obtainment. 

The construction industry has struggled to fully embrace the philosophy of defect prevention rather than detection as a quality objective. Quality is more often discussed in sales presentations and marketing literature than in strategic plans or board meetings. This paper explores quality principles and methodologies employed in the manufacturing industry over the past twenty years that have resulted in measurable performance improvements yet are not adopted by the construction industry. The focus of the paper is why the construction industry struggles to use integrated process control systems to comply with established standards and the effect of our culture on quality improvement deployment and obtainment. 

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