The boon of the Internet and the 24/7 world has created a need for a reliable supply of
electricity. Intermittent electricity can cause a severe consequence for a number of
companies, especially those who manage and host information on the Internet. This paper
investigates the catastrophic failures of uninterruptible power supply (UPS) units (i.e. backup
generators) that were used by such companies. In the two cases presented, the failure
mechanism was determined by site assessments supported by traditional laboratory
techniques. The failure investigations concluded that air contaminants formed acidic
conditions that penetrated holidays and/or degraded the coatings that protected the electrical
components (i.e. bus conductors and circuit boards) within the UPS units. In short, poor air
quality and/or control of the UPS environments caused the failure of the backup generators.